PRIVACY POLICY

A Quick Word About Privacy

We totally get it — your privacy matters. This page is here to explain how we handle your personal information when you shop with us, browse our site, or subscribe to our updates. While we keep things chill and simple, this isn’t official legal advice. If you ever want the nitty-gritty from a legal perspective, a quick consult with a privacy expert is always a smart move.

The Basics of Our Privacy Promise

When you visit QoolCool Sora, we may collect info like your name, email, shipping address, and payment details — but only what’s needed to complete your order or keep you in the loop. We don’t sell your info, ever. Your data is used to fulfill orders, send updates you actually signed up for, and make your experience on our site smoother. Everything’s handled securely and respectfully, just like we’d want for ourselves.

What We Collect and How We Use It

We collect basic personal details when you place an order, sign up for emails, or contact us. This info helps us ship your stuff, send you order updates, and occasionally share news or cute new product alerts (if you're into that). We also use cookies to see what’s working on our site and what needs improvement — nothing creepy, just good vibes and better shopping. If you ever want to unsubscribe or update your info, just email us at qoolcoolshop@gmail.com. We’ll take care of it, no questions asked.